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Bureau policy

Consent in relation to access to credit information

This Credit Score Policy and Consent (“Policy”) is entered into between you (“User”, “You” or “Your”) and KGIL Fintech Solutions Private Limited, the operator of the bestscore platform, having its registered office at 1205, Gera's Imperium Rise, Hinjawadi Phase II, Pune – 411057, Maharashtra, India (hereinafter referred to as the “Company”, “bestscore”, “We”, “Us” or “Our”). The User and the Company may collectively be referred to as the “Parties” and individually as a “Party”.

1. Consent and Authorisation

By providing your consent through the applicable consent mechanism, you expressly authorise KGIL Fintech Solutions Private Limited/bestscore, subject to applicable laws, regulatory requirements, and the applicable terms and processes governing such access, to access your Credit Information through the applicable authorised mechanism for the purpose of providing you with your personalized credit report, credit score, and related credit information (the “End Use Purpose”).

BY CLICKING “ACCEPT” OR OTHERWISE PROVIDING YOUR CONSENT THROUGH THE APPLICABLE CONSENT MECHANISM, YOU EXPRESSLY AUTHORISE THE ACCESS AND USE OF YOUR CREDIT INFORMATION, INCLUDING YOUR CREDIT SCORE, CREDIT INFORMATION REPORT, AND RELATED CREDIT DETAILS, FOR THE END USE PURPOSE DESCRIBED IN THIS POLICY.

2. Purpose of access

Bestscore is a platform that provides Users with access to their personalized credit report, credit score, and related credit information through authorised mechanisms. The Credit Information accessed through the applicable authorised mechanism shall be used solely for providing the User with the relevant personalized credit information and related services forming part of the End Use Purpose.

Bestscore does not itself provide, sanction, approve, arrange, facilitate, or disburse any loan or other credit facility. Further, Bestscore does not provide any credit improvement plan or guarantee any improvement in a User's credit score or creditworthiness.

The information provided through the platform is intended to help Users access and understand their credit-related information.

3. Information collection, use and confidentiality

KGIL Fintech Solutions Private Limited shall access, collect, process, and use your Credit Information only for the authorised End Use Purpose, in accordance with applicable laws, regulatory requirements, the applicable consent mechanism, and the terms governing access to such information.

We shall take reasonable technical and organisational measures to protect the confidentiality and security of your Credit Information against unauthorised access, use, disclosure, alteration, or destruction.

Your Credit Information shall not be disclosed or shared except:

  1. Where such disclosure is necessary for the authorised End Use Purpose and is permitted under applicable law;
  2. Where disclosure is required by applicable law, regulation, court order, or governmental or regulatory authority; or
  3. Where you have provided valid consent for such disclosure, where such consent is required.

The collection and processing of your personal data and Credit Information shall also be governed by our applicable Privacy Policy and applicable data protection laws.

4. Validity and withdrawal of consent

Your consent for accessing Credit Information shall remain valid for the period specified under the applicable consent mechanism, applicable laws, regulatory requirements, and the terms governing access to such information.

Where fresh consent is required for any subsequent access to your Credit Information, you will be requested to provide such consent before such access is undertaken.

You may withdraw your consent in accordance with the applicable consent withdrawal mechanism, subject to applicable law and regulatory requirements. Withdrawal of consent shall apply prospectively and shall not affect the lawfulness of any processing undertaken prior to such withdrawal or any retention or processing required under applicable law.

5. Data retention and deletion

Bestscore shall retain and process your Credit Information only for as long as reasonably necessary to fulfil the authorised End Use Purpose, or for such longer period as may be required or permitted under applicable laws, contractual obligations, or regulatory requirements.

Upon completion of the relevant purpose, and subject to applicable legal, regulatory, and contractual retention requirements, Bestscore shall delete, erase, securely dispose of, or anonymise the relevant Credit Information in accordance with its applicable data retention and deletion practices.

6. No lending or credit improvement services

For the avoidance of doubt:

  • Bestscore is not a lender or Non-Banking Financial Company (“NBFC”) merely by providing the services described under this Policy;
  • Bestscore does not provide, sanction, approve, arrange, facilitate, or disburse loans or other credit facilities through the services covered under this Policy;
  • Bestscore does not provide any credit improvement plan or credit repair service under this Policy; and
  • Bestscore does not guarantee any improvement in a User's credit score, creditworthiness, or eligibility for any financial product or service.

7. Governing law and jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Policy shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, subject to applicable law.

8. Definitions

“Credit Information” means credit-related information, including the Credit Score, Credit Information Report, and other related credit details made available through the applicable authorised mechanism.

“Credit Information Report” means the personalized credit report and related credit information generated or provided through the applicable authorised mechanism.

“Credit Score” means the credit score reflected in the applicable Credit Information Report.

“End Use Purpose” means providing the User with access to their personalized credit report, credit score, and related credit information through the bestscore platform.

“CICRA” means the Credit Information Companies (Regulation) Act, 2005, together with applicable rules, regulations, directions, guidelines, and amendments issued thereunder.

9. Acceptance

Please carefully read the terms of this Policy before providing your consent. By clicking “ACCEPT” or otherwise providing your consent through the applicable consent mechanism, you confirm that you have read, understood, and agreed to the terms of this Policy and expressly authorise the access and use of your Credit Information for the End Use Purpose described above.