Refund and cancellation policy
Bestscore, operated by KGIL fintech solutions private limited
At Bestscore, operated by KGIL fintech solutions private limited, we are committed to providing users with a transparent and reliable experience. this refund and cancellation policy sets out the terms applicable to payments made for our personalised credit report and related services.
Subscription and services
Fees paid for accessing personalised credit reports or related services are generally nonrefundable, except where a refund is required under applicable law or expressly approved by bestscore.
no partial or prorated refund will be provided for any unused portion of a purchased service or subscription period.
where applicable, users may cancel their subscription at any time. cancellation will take effect at the end of the applicable billing cycle, and the user may continue to access the subscribed services until the end of that period.
no further charges will apply after cancellation unless the user voluntarily renews or resubscribes to the service.
Refund requests
If a user believes that a payment has been made incorrectly, has been charged more than once, or the service has not been delivered due to a technical issue attributable to bestscore, the user may contact us with the relevant transaction details.
any refund, where applicable, will be reviewed and processed in accordance with applicable law and our internal refund process.
Contact us
For any questions, concerns, or refund-related requests, please contact us at info@bestscore.in or
Policy update
Bestscore reserves the right to amend, modify, or update this policy from time to time to reflect changes in its services, applicable laws, regulatory requirements, or business practices. the updated policy shall be effective from the date specified therein, and users are advised to review this policy periodically.